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Free CompTIA A+ Core 2 (220-1202) study guide

Everything Ranger's Help Desk teaches for CompTIA A+ Core 2 (220-1202), as a guide you can read on any phone or computer: 17 chapters and 55 lessons in plain words, with pictures, exam tips, questions to check yourself and a recap with a memory trick at the end of each chapter.

Read a chapter here, then practice it in the game, where 444 more questions, drills and mock exams show you when you are ready.

Start chapter 1 Play Ranger's Help Desk

  1. 1Week 1: The Windows 11 rollout planOperating systems at Kibble & Co. · Windows editionsObjectives 1.1, 1.3
  2. 2Week 2: Install dayBoot methods · Types of installations · Partitioning, formatting and upgradesObjectives 1.2
  3. 3Week 3: Under the hoodTask Manager · The Microsoft Management Console (MMC) · Additional Windows tools · Command line: navigation and help · Command line: network tools · Command line…Objectives 1.4, 1.5
  4. 4Week 4: Settings, Control Panel and the networkControl Panel · The Settings app · Windows networking on the clientObjectives 1.6, 1.7
  5. 5Week 5: Marketing's Macs and the warehouse Linux boxmacOS: apps, folders and accounts · macOS: settings and features · Linux: files and filesystems · Linux: admin, packages, network and infoObjectives 1.8, 1.9
  6. 6Week 6: Apps and the cloud officeSystem requirements for applications · Distribution and impact · Cloud productivity toolsObjectives 1.10, 1.11
  7. 7Security Week, Monday: Locks, badges and loginsPhysical security · Physical access security · Logical security · Wireless security and authenticationObjectives 2.1, 2.3
  8. 8Security Week, Tuesday: Locking down WindowsDefender, firewall and accounts · Permissions, UAC and encryption · Active DirectoryObjectives 2.2
  9. 9Security Week, Wednesday: OutbreakMalware types · Tools and methods · CompTIA's malware removal procedureObjectives 2.4, 2.6
  10. 10Security Week, Thursday: The phone callSocial engineering · Attacks and threats · Browser securityObjectives 2.5, 2.11
  11. 11Security Week, Friday: Harden, wipe and lock the storeWorkstation hardening · Data destruction and disposal · Securing SOHO networksObjectives 2.7, 2.9, 2.10
  12. 12Ticket queue: Windows won't behaveWindows symptoms, part 1 · Windows symptoms, part 2 · PC security symptomsObjectives 3.1, 3.4
  13. 13Ticket queue: Phones in troubleSecuring mobile devices · Mobile OS and application issues · Mobile security issuesObjectives 2.8, 3.2, 3.3
  14. 14Ops: Tickets, assets, changes and backupsTicketing systems · Asset management and documents · Change management · Backup and recoveryObjectives 4.1, 4.2, 4.3
  15. 15Ops: Safe hands in the warehouseSafety procedures · Environmental impacts and controls · Communication and professionalismObjectives 4.4, 4.5, 4.7
  16. 16Ops: Policy, privacy and AIIncident response · Licensing, agreements and regulated data · Artificial intelligence basicsObjectives 4.6, 4.10
  17. 17Ops: Scripts and remote accessScripting basics · Remote access technologiesObjectives 4.8, 4.9
  18. A–ZGlossary661 terms and 232 acronyms, each linked to its lesson
Practice it in Ranger's Help DeskThe same lessons as a story, with drills, hands-on labs and mock exams. Free, in your browser.
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Questions

Is it really free?

Yes. The whole guide and Ranger's Help Desk are free, with no ads and no sign-up. Nothing to download.

How is it organized?

It follows the official CompTIA A+ Core 2 (220-1202) exam objectives. Each chapter teaches a group of objectives, then gives you questions to check yourself and a recap with a memory trick.

How should I study with it?

Read a chapter, answer its questions before you open the answers, then play the same chapter in Ranger's Help Desk: drills on what you missed, hands-on practice and timed mock exams show when you are ready.

Are these the real exam questions?

No. Real exam questions are kept secret. These are practice questions written to the published objectives, and every answer is explained.

More free study guides: A+ Core 1 · Network+ · Security+ · Linux+ · AWS Cloud Practitioner · Azure Fundamentals · MD-102 · Apple Device Support

CompTIA, A+, Network+, Security+ and Linux+ are trademarks of CompTIA, Inc. Ranger Gamez is not affiliated with or endorsed by CompTIA. The practice questions are written to the published exam objectives; they are not real exam questions.